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Privacy Policy

Effective Date: [Insert Date]
Company Name: CSS Realty (a division of Corporate Secure Services Pvt. Ltd.)
Website: [Insert Website URL]

At CSS Realty, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you engage with our services, whether through our website, mobile platforms, or direct interactions. This policy is in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

1. Information We Collect

We collect personal and sensitive personal data that is necessary for our operations, including:

• Name, contact number, and email address
• Residential or communication address
• Property preferences or investment interests
• Identity verification details such as PAN, Aadhaar, or passport (only when legally required)
• Financial information, including investment details (if applicable)
• Technical information such as IP address, browser type, operating system, and cookies when visiting our digital platforms

This information is collected through forms on our website, personal interactions, phone calls, emails, or third-party partners with your consent.

2. Purpose of Collection

We collect personal data for the following purposes:

• Responding to inquiries or requests regarding properties or services
• Facilitating real estate transactions or investment opportunities
• Conducting customer KYC and due diligence (as per legal and regulatory requirements)
• Providing updates, newsletters, and marketing communications (only with your consent)
• Improving user experience through analytics and service enhancement
• Complying with applicable laws and regulations

3. Consent and Choice

By using our services or submitting your information, you consent to the collection and processing of your personal data by CSS Realty. You may choose to withdraw your consent at any time by contacting us, although this may limit your access to certain services.

4. Information Sharing and Disclosure

CSS Realty does not sell or rent your personal information. We may share it with:

• Our employees and internal departments for service delivery
• Trusted third-party vendors, including CRM systems, IT service providers, and legal consultants, under strict confidentiality agreements
• Government agencies or legal authorities when required by law or for compliance with court orders
• Affiliate companies or joint venture partners, solely for aligned services or transactions

5. Security of Data

We maintain reasonable security practices and procedures to protect your data from unauthorized access, misuse, or disclosure. These measures include:

• SSL encryption for secure transmission
• Firewalls and anti-malware protection
• Restricted access to data within our organization
• Regular audits and data protection training for staff

6. Your Rights

You have the right to:

• Review and update your personal information
• Request the deletion or correction of inaccurate data
• Withdraw your consent to data processing (subject to legal obligations)

To exercise these rights, please write to us at [Insert contact email].

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and understand user behavior. You may disable cookies through your browser settings at any time.

8. Policy Updates

CSS Realty reserves the right to update or modify this Privacy Policy without prior notice. All changes will be reflected on this page with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact:

CSS Realty
Corporate Secure Services Pvt. Ltd.